Hi everyone, I am a former customer service agent for Taiwan and Hong Kong in foodpanda Malaysia Sdn Bhd. I had done live chat and email jobs before, and doing both markets as well, therefore you guys should read this article where I shared cons of this job. Salary Shortage This issue has remained unsolved for a year, and you will probably face it when you join CS Dept. Let's read this email sent by a colleague in ENG team to management. As referred in the email, most of the shortages are Basic, Allowances, KPI, PH Pay, or claim. Here I would like to clarify that, unlike other companies, our KPI, Evening allowances and PH Pay of this month will be paid in the next payout. Remember the good old day, I was watching whole english team fighting with management in whatsapp group. Since there is no transparency in KPI calculation, you will have to check with TL every time you feel there is a shortage, unless you feel that rm800 is too less. Rest assured, nowadays shortage pro...